1. General Return Policy
- Space Media does not offer a return or exchange policy for digital content once the purchase is completed.
- Once content is downloaded, it cannot be returned or exchanged.
- If there is a clear technical issue with the content, the buyer may contact customer support at [email protected] to submit a technical request.
2. Subscription Cancellation
- Users may cancel their subscription at any time via account settings.
- After cancellation, the user is prohibited from using any purchased content.
3. Refunds
- Space Media does not provide refunds once digital content has been downloaded.
- A technical investigation may be requested, but no refunds will be issued post-download.
4. Exceptions
- No downloaded or used digital content can be returned or exchanged.
- Returns are not accepted if content requirements are not met or if it was used for unauthorized purposes.
5. Policy Amendments
- Space Media reserves the right to modify this policy at any time; users will be notified via email or site notifications.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.